SharePoint 2007 - Add Users and Groups User Interface
My client just approached me to tell me they were having problems adding users to their brand spanking new SharePoint 2007 extranet site.
I promptly pulled it up and asked the client to walk me thru the steps they used so that I could troubleshoot the problem. We navigated to Site Settings, then to People and groups, then selected Add Users from the New menu, so far so good. I asked what user they were trying to add. They told me and I began to type it in in the standard DOMAIN\User format. My client mentioned that I had the slash the wrong way. I immediately spotted the problem. For some reason, the label next to this textbox says Users/Groups (forward slash), and my client had entered the user in that format.
Good grief, what a horrendous name for a label for this particular textbox. I wonder how this got past End User testing.